To us,

agsolutions GmbH

the protection of your personal data is a major concern. We handle the data entrusted to us with strict confidentiality and act responsibly with it. We see this as a particular duty of a web and internet service provider in accordance with legal and contractual obligations, especially due to the provisions of applicable data protection laws.

Therefore, we inform you, in accordance with the relevant data protection regulations, namely particularly due to the General Data Protection Regulation (GDPR) and the DSG 2018 about the data processing, its purpose, and your rights arising from it.

The data processing on the website

https://agsolutions.at/

occurs at the time of data collection by the responsible party and by the data controller:

agsolutions GmbH
FN 597759 h; UID: ATU79194925
Langseitenstraße 9/1/4, A-3012 Wolfsgraben
Data Protection Officer: Alexander J. Gassner, MSc
+43 50 453
hello@agsolutions.at

Contact to exercise your rights is also to be established through the above data.

Collection and processing of personal data

When visiting our website for the purpose of purely obtaining information, that is, if you do not otherwise provide us with personal data, technical reasons necessitate the collection of those personal data that your browser transmits to the servers of Framer Inc. Our website is operated on the servers of Framer Inc. For a detailed privacy policy from Framer Inc., please refer to https://www.framer.com/legal/privacy-statement/.

Cookies

This website uses only technically necessary cookies.

Data storage, data access, and data security

Other persons or companies that are not explicitly designated in this privacy statement do not have access to your data.

Our website is hosted by a specialized service company. This is the following service provider:

Framer Inc., Rozengracht 207, 1016 LZ Amsterdam, Netherlands

The personal data you collect or provide will be protected from unauthorized access through encrypted transmission, access-restricted external non-accessible storage, and physical protective measures for the servers. The security measures are continuously revised according to technological developments. Such measures include SSL encryption, regular software and hardware updates, continuous server monitoring, and backup management by the service provider Framer Inc.

The physical precautions for securing the data are carried out by the service provider Framer Inc. and can - as far as they do not need to be described discreetly, abstractly, or kept secret to avoid benefiting from attacks by third parties on the deployed systems - be viewed here.

Cal.com

This website uses the external calendar from Cal.com. Cal.com may record technical information including your IP address when using this function. Cal.com uses technologies such as cookies. Further information may be collected and transmitted to Cal.com. More information on the cookies used and how user data is handled can be found in Cal.com's privacy policy at https://cal.com/privacy.

3CX

This website uses the live chat and phone function from 3CX. 3CX may record technical information including your IP address when you use this function. 3CX uses technologies such as cookies. Further information may be collected and transmitted to 3CX. More information on the cookies used and how user data is handled can be found in 3CX's privacy policy at https://www.3cx.com/company/privacy/.

Contacting via Email, Mail, Phone, or Fax

When you contact us, the data you provide (name, address, phone number, email address, and possibly case-specific data) will be stored to answer your questions, process your requests promptly, and to be able to get back in touch with you. The data collected in this context will be deleted unless a contract is concluded between us and as soon as the storage is no longer necessary, or the data processing is restricted to the legal minimum if statutory retention periods are provided. In the case of a contract conclusion, the privacy policy in the contract is relevant for data processing.

Data you provide to us

• in the context of a newsletter registration or

• with an information request through the contact form or

• through other specific form fields or registration or registration masks on the respective website

will only be stored as long as necessary to fulfill the respective purpose of collection. The data collected in this context will be deleted as soon as the storage is no longer necessary. If data processing continues, it will be restricted to the necessary minimum and the storage limited to the absolutely necessary duration. In the case of a contract conclusion, the privacy policy in the contract is relevant for data processing.

Logging of email traffic/webmail

For the purpose of ensuring proper information and system security, as well as detecting and appropriately handling malware, our email servers (also rented) generate log data regarding the processed email traffic. When you send an email from or to our servers, the following data is logged: email and IP address as well as hostname of the recipient(s), number of recipients, email and IP address as well as hostname of the sender(s), subject, date and time of receipt by the server, filename of any attachments, size of the message, risk classification regarding spam quality, and delivery status. The checking of emails and filtering out spam or malware occurs at the first step automatically; only in the case of suspicion or doubt will individual emails - possibly in consultation with the recipient - be subjected to closer inspection by persons responsible for this purpose.

Data security

We take all necessary and appropriate technical and organizational safety measures to protect your personal data from loss and misuse. Your data is stored in a secure operating environment that meets current technical standards. Access to our website is secured via HTTPS if your browser supports SSL. This means that communication between your end device and the servers is encrypted. Should you wish to contact us via email, we would like to point out that confidentiality of the transmitted information cannot be guaranteed. The content of emails could be viewed by third parties due to their technical design unless special technical security measures are taken. We therefore recommend that you transmit confidential information exclusively via other secure means.

Your rights

You have the right under Art. 13 (2) lit b) GDPR to request information, correction, or deletion regarding your personal data, restriction of processing, objection to processing, and data portability.

Furthermore, under Art. 13 (2) lit d) GDPR, you have the right to lodge a complaint with the data protection authority regarding the processing of your personal data.

To exercise your rights, it may - depending on the type and scope of your request - also be necessary for you to prove your identity in an appropriate form.

Requests for repeated inquiries for information are subject to a fee under Art. 15 (3) GDPR. It is also pointed out that the right to receive a copy under Art. 15 (1) lit b) GDPR must not impair the rights and freedoms of other persons.

This privacy policy refers to the applicable legal situation. We expressly reserve the right to make future changes or adjustments. Therefore, we recommend that you regularly read this privacy policy to stay informed about the use of personal data.