Privacy Policy

Data processing on the website https://agsolutions.at/ is carried out, at the time the data is collected, by the responsible body and the controller:

Controller

agsolutions GmbH
Langseitenstraße 9/1/4, 3012 Wolfsgraben, Austria

Register / VAT no.

FN 597759 h · ATU79194925

Privacy contact

Alexander J. Gassner, MSc

Phone

+43 664 44 939 47

Email

hello@agsolutions.at

To exercise your rights as a data subject, please also use the contact details above.

If you visit our website purely for information, i.e. without otherwise providing us with personal data, we collect, for technical reasons, the personal data that your browser transmits to the servers of Vercel Inc. (in particular IP address, date and time of access, page requested, referrer, and browser and operating system information). This data is technically required to deliver the website and to ensure its stability and security (Art. 6 (1) lit f GDPR). Our website runs on the servers of Vercel Inc. For Vercel Inc.'s detailed privacy policy, please refer to https://vercel.com/legal/privacy-policy.

This website only uses technically necessary cookies. These include a cookie that stores the language you have chosen.

No other persons or companies not expressly named in this privacy policy have access to your data.

Our website is hosted by a specialised service provider:

Service provider

Vercel Inc.
440 N Barranca Ave #4133, Covina, CA 91723, USA

Server-side functions

Data centre in Frankfurt am Main (Germany), e.g. the contact form

Static content

Vercel's global content delivery network

Vercel Inc. is certified under the EU-US Data Privacy Framework; any transfer of personal data to the USA is based on the adequacy decision of the European Commission (Art. 45 GDPR). In addition, a data processing agreement including standard contractual clauses is in place with Vercel.

The personal data collected from you or provided by you is protected against unauthorised access by encrypted transmission, access-protected storage that cannot be reached from outside, and physical protection of the servers. These security measures are continuously updated in line with technological developments. They include TLS encryption (HTTPS), regular software and hardware updates, continuous server monitoring and backup management by the service provider Vercel Inc.

The physical measures for securing the data are taken by the service provider Vercel Inc. and – unless they have to be described only in general terms or kept confidential so as not to facilitate third-party attacks on the systems used – can be viewed here.

The connection to our website is always encrypted via HTTPS. If you contact us by email, please note that the confidentiality of the information transmitted cannot be guaranteed. Because of the way email works technically, its content can be viewed by third parties unless special technical security measures are taken. We therefore recommend sending confidential information only by other secure means.

To evaluate the use and loading times of our website, we use Vercel Web Analytics and Vercel Speed Insights by Vercel Inc. Neither service sets cookies or stores data on your device. They record the page requested, referrer, country, browser, operating system and device type, as well as technical loading-speed metrics. Visitors are not recognised across multiple days or websites: for counting purposes, only a hash of request data is created, and it is discarded after 24 hours. We cannot identify you personally from this data. Processing is based on our legitimate interest in a website that meets users' needs and works properly (Art. 6 (1) lit f GDPR). Further information is available at https://vercel.com/docs/analytics/privacy-policy.

This website uses the external calendar from Cal.com. The calendar is only loaded when you actively open it on our contact page; until then, no data is transmitted to Cal.com. When you use this function, Cal.com may record technical information including your IP address. Cal.com uses technologies such as cookies, through which further information may be collected and transmitted to Cal.com. The processing serves to arrange an appointment at your request (Art. 6 (1) lit b GDPR).

Provider

Cal.com, Inc.
2261 Market Street #4382, San Francisco, CA 94114, USA

Cal.com, Inc. is certified under the EU-US Data Privacy Framework; any transfer of personal data to the USA is based on the adequacy decision of the European Commission (Art. 45 GDPR). Further information on the cookies used and on how user data is handled can be found in Cal.com's privacy policy at https://cal.com/privacy.

When you contact us, the data you provide (name, address, phone number, email address and, where applicable, case-specific data) is stored so that we can answer your questions, deal with your request promptly and get back in touch with you. Unless a contract is concluded between us, the data collected in this context is deleted as soon as it no longer needs to be stored; where statutory retention periods apply, processing is restricted to the legal minimum. If a contract is concluded, the privacy provisions in the contract govern the processing of data.

If you send us an enquiry via the contact form, your name, email address and message are sent to us by email so that we can answer your enquiry (Art. 6 (1) lit b GDPR). The data is not stored on the website itself. To send these emails, we use Microsoft 365 from Microsoft Ireland Operations Ltd., One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland.

Data you provide to us

• with an enquiry via the contact form or
• through other specific form fields on the website

is only stored for as long as necessary to fulfil the purpose for which it was collected. The data collected in this context is deleted as soon as it no longer needs to be stored. If processing continues, it is restricted to the necessary minimum and storage is limited to the period that is strictly necessary. If a contract is concluded, the privacy provisions in the contract govern the processing of data.

To ensure appropriate information and system security and to detect and deal with malware, our email servers (including rented ones) generate log data on the email traffic they handle. When you send an email to or from our servers, the following data is logged: email address, IP address and hostname of the recipient(s), number of recipients, email address, IP address and hostname of the sender(s), subject, date and time of receipt by the server, file names of any attachments, message size, spam risk classification and delivery status. Emails are first checked, and spam or malware filtered out, entirely automatically; only in cases of suspicion or doubt are individual emails – where appropriate in consultation with the recipient – examined more closely by persons specifically responsible for this.

Under Art. 13 (2) lit b) GDPR, you have the right of access to, rectification or erasure of the personal data concerning you, the right to restriction of processing, the right to object to processing and the right to data portability.

Furthermore, under Art. 13 (2) lit d) GDPR, you have the right to lodge a complaint with the data protection authority regarding the processing of your personal data.

To exercise your rights, it may – depending on the nature and scope of your request – also be necessary for you to prove your identity in an appropriate form.

For any further copies, a reasonable fee may be charged under Art. 15 (3) GDPR. Please also note that the right to obtain a copy under Art. 15 (3) GDPR must not adversely affect the rights and freedoms of others (Art. 15 (4) GDPR).

This privacy policy reflects the legal situation in force at any given time. We expressly reserve the right to make future changes or adjustments. We therefore recommend that you read this privacy policy regularly to stay informed about how personal data is used.